Support
Support
We’re here to help.
Whether you have a question about your order, a product or a return, you can reach us directly. We’ll do our best to make things simple.
Contact
For questions regarding your order, our products or anything else, please contact:
Email: info@bebebleuciel.com
We aim to reply as soon as possible during working days.
Returns & Refunds
If you would like to return an order, please use our dedicated returns portal.
Returns can be requested within 14 days of receiving your order. Items must be returned in their original condition.
Once your return has been received and approved, your refund will be processed to the original payment method.
Frequently Asked Questions
Where is my order?
As soon as your order has been shipped, you will receive a shipping confirmation with tracking by email.
Can I cancel my order?
If your order has not yet been fulfilled, please contact us as soon as possible at info@bebebleuciel.com. We will always try to help, but cancellation can no longer be guaranteed once an order has entered the shipping process.
How long does shipping take?
Delivery times depend on your destination. You can find all current delivery times, shipping costs and international shipping information on our Shipping & Returns page.
Shipping Information
Orders are shipped from the Côte d’Azur, France.
For delivery times, shipping costs, customs information and returns, please visit our Shipping & Returns page.
